Rental Terms and Condition

1. Ownership: The instrument described above is the property of BERTRAND’S MUSIC and is rented to the undersigned, who is fully responsible for same, (including damage or loss not covered) until instrument is returned to a BERTRAND’S MUSIC store location listed above. This is not a Contract of Sale or Rent-to-Own Agreement.

 2. Payments & Fees: I, the undersigned Renter, agree to allow BERTRAND’S MUSIC to charge my credit card on this rental agreement for all rental payments, late charges, collection fees, theft, or loss.

• The initial rental payment covers the period until __________. I can continue renting after that date by making monthly rental renewal payments for as long as I choose. I can terminate the agreement at any time by returning the instrument to Bertrand’s Music. Termination during the initial term entitles the Renter to a prorated refund of the initial payment.
• All rental payments must be on time. It is Renter’s responsibility to make sure that the credit card is valid and monthly rent can be charged. A $25.00 charge will be made on all returned checks. A late charge of 10% will be assessed on all past due amounts over 10 days.
• Delinquent Rental Accounts are subject to collection of past due amounts, late fees, collection costs and fees, and reimbursement to BERTRAND’S MUSIC for the entire retail value of the rental instrument.
• If the account is not brought current within 30 days of the due date, the instrument must be returned. Failure to return the instrument within 30 days will result in the account being sent to collections and forfeit of any earned credits.
• Renter is responsible for a $25.00 Cleaning and Sanitization Fee when instrument is returned, or agreement is terminated.

3. AUTOMATIC DEDUCTION: Monthly rent and applicable maintenance will be automatically charged, to the card on file:

I authorize BERTRAND’S MUSIC to make an automatic deduction from the credit card on file for the monthly rent and monthly “POM” maintenance fees, if elected, beginning on next due date. I further permit BERTRAND’S MUSIC to amend the expiration date of my credit card to match the new expiration date each time my credit card is renewed. 

4. Change of Billing Contact Information: Renter agrees to immediately notify BERTRAND’S MUSIC of any changes in address, telephone or credit card information associated with this rental agreement within 30 days. Additionally, I authorize Bertrand’s Music to contact me regarding my account, to get any updated contact information, or with educational text messages to help my child be successful with their instrument and help prevent damage expenses via phone, email, or text.

5. Your instrumental rental comes with the added benefit of being eligible for Bertrand’s complimentary Student Advantage Program. Via SMS text messages you’ll receive all the help you need for your student’s musical journey. Text me tips, tricks, education, maintenance, and occasional purchase recommendations related to my student’s instrument and enjoyment. (Optional)

I consent to receiving periodic informational and promotional SMS text messages related to the education, care, and maintenance of musical instruments including occasional product recommendations, promotions, and services via an automated SMS text message platform. The number I provided is my own. I understand that consent is not a condition of any future purchase. I understand that standard message and data rates may apply and that at any time, I can unsubscribe from all messages by, among other methods, replying STOP.

6. Instrument Pick Up: I hereby grant permission to the principal, music teacher and/or the school district to allow BERTRAND’S MUSIC to pick-up the instrument wherever it is located, in the event of default or an instrument being left at a school.

 7. Maintenance: Renter is responsible for the care, maintenance, and the return of the instrument in similar condition to which it was rented. We allow for normal wear and tear, which is solely determined by BERTRAND’S MUSIC. The Renter will be responsible for loss or damage done to the instrument regardless of cause or fault, unless Renter chooses the “Peace of Mind” (POM) Maintenance program outlined below in item 8. 

8. “Peace of Mind” (POM) Maintenance Program: Renter liability will be waived for a monthly maintenance fee for stolen or damaged instruments, under the following conditions:

• I agree to pay a monthly POM Maintenance Fee.
• Account is current at the time of the claim. Note (Daily cleaning and sanitization is not covered in the POM Maintenance program.)
• A police report is filed within 5 days and submitted to BERTRAND’S MUSIC within 30 days, from when the instrument is lost or stolen.
• If the instrument is accidentally damaged and there are no signs of malicious intent, which will be determined by BERTRAND’S MUSIC, we will repair the instrument at no charge to the renter.

8a. If have DECLINED the “POM” Maintenance Program. By declining, I am responsible for any maintenance, repairs, damage or theft that may occur to the instrument.

9. Failure to Pay or Return: If Renter fails to make scheduled payments or return the instrument to BERTRAND’S MUSIC, it will be considered a violation of California law, and the Renter may be subject to additional costs. BERTRAND’S MUSIC has the right to recover reasonable legal fees brought on by any litigation over this contract. Any legal proceedings or action relating to contract shall take place in state or federal court in the County of San Diego, CA.

10. Changes to Contract Terms: Any changes to the terms of this contract must be made in writing and signed by the Renter and an authorized representative of BERTRAND’S MUSIC. No oral agreements will be honored.

Purchase Option of a New Instrument

Renter has the right to purchase a NEW INSTRUMENT under the following discounts, conditions and schedule: Please see handout.

I, as the Renter, do hereby acknowledge that I have read this agreement completely; I understand it fully and will comply with all terms and condition